Category Archives: Customer Relations

We recently heard of a bad situation that might have been avoided if more attention had been paid to better communication. An associate was called in by their client’s marketing manager to help rescue a project that had gone far … Continue reading →

There are many reasons to be upfront about the pricing of your services. It will, for instance, let potential clients compare your services with other providers based on price, as well as other factors such as qualifications, services and suitability. … Continue reading →